Simple Strategies for Managing Your Money

Be Prepared
Be Informed
Be in Charge

Click here to learn more.

Fraudulent Check Warning

Two companies called CAPITAL ONE CORP. and LIPITOR INVESTMENT CORP., both located at 18 George Street, Lowell, MA are issuing fraudulent checks with Butler Bank’s name on them.

These checks have NO value and will be returned if you deposit one to your account.

Canadian officials are asking that anyone who receives one of these checks to contact them at 1-888-495-8501 or report this through their website at www.phonebusters.com. You may also e-mail them at info@phonebusters.com.

WARNING: Active Online Phishing Threat

We have discovered "phishing" activity in which users are presented a web page that requests certain personal data such as account number, social security number, ATM card, PIN and credit card information. This web page may be titled "Security Confirmation" and appears to come from within the online banking and billpay service, but it is actually a fraudulent page caused by malicious code that has infected users' personal computers.

If you see this web page. DO NOT PROVIDE YOUR INFORMATION and DO NOT SUBMIT THE FORM.

Most anti-virus software providers have recently issued updated software which eliminates the malicious code. It is important that you update and run anti-virus protection software immediatley to protect yourself. As a reminder, we want to protect your identity and will NEVER ask you for your personal information online. If you ever receive a call, e-mail or unusual web page where this information is requested, DO NOT give this information out.

Thank you for your cooperation. Any additional questions regarding this matter please contact Butler Bank, 978-259-1000.

PHISHING ATTACKS

WARNING do not provide personal information in response to email requests. Email "phishing" is a scam using authentic-looking emails that appear to be from a bank, credit card company, government agency or anyone else you may do business with. Such an email may ask you to provide or verify personal or financial information for a variety of reasons: your account has been closed or put on hold; your personal information has been lost; there is a question about a fictitious order you placed; there is money due you; or some other reason. These are all attempts to steal your personal information!

If you receive an email (or phone call) asking for this information DO NOT RESPOND–regardless of how authentic or official looking the email may be, or even if the return address of the email looks legitimate. Often, these emails direct you to a web site where you enter information. Do not be fooled by these tricks.

If you suspect a scam concerning your banking information, call Butler Bank immediately at (978) 259-1000.

Beware of Unauthorized E-mails From NYCE

It has come to our attention that some Participants and cardholders have received fraudulent e-mails that appeared to have come from NYCE with the heading “Your NYCE ATM/Debit Card has been deactivated.” The e-mail contains a link taking readers to a site that resembles the NYCE website. Please be advised that these e-mails are not being sent by NYCE and that NYCE’s website is not contained within the e-mail. To ensure proper awareness and security for all NYCE Corporation constituents, please be aware of the following:

• NYCE Corporation WILL NOT:
  • Initiate communication directly with cardholders regarding any account/personal information.
  • Automatically activate or deactivate a Debit Card held by an end-user Note: NYCE is not a Card Issuer, and therefore does not issue cards to individuals.
  • Request personal information (such as card numbers, PIN numbers, etc.) via the Internet.